How can we help?

Most of our apps have a built in help button, usually in the bottom right corner. Tap it to send a message that lands directly in our support team's inbox. If you are having trouble logging in, use the email above instead.

We aim to respond to every support request within one business day, Monday to Friday, 9am to 5pm ET. Paid subscribers get priority routing. Urgent outages or security issues get a same day response.

Email andrewkidd@betterflow.ai with your transaction ID or the email address you used for payment. We will reconcile your account and issue a refund if we cannot activate the subscription within 24 hours.

Go to Settings, then Billing inside any BetterFlow app and click Cancel. Your access remains active through the end of the current billing period. You can also email us to cancel.

Use the in app help chat or the request form on our home page. Include screenshots or screen recordings if possible. They speed up diagnosis considerably.

Email andrewkidd@betterflow.ai from the address on your account, or use the Delete account option in Settings, then Privacy. We remove your data within 30 days, except where law requires us to retain it.

All data is stored in encrypted databases hosted on Supabase, in AWS us east 1. Connections use TLS 1.2 or newer. We never sell your data. Read our Privacy Policy for full details.

Yes. BetterFlow AI builds custom software, workflow automations, and AI integrations for businesses. Book a call or use the request form on our home page to discuss a project.